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Rocky Mountain ParkScapes
TERMS AND CONDITIONS
Methods
of Payment:
MasterCard, Visa,
Discover, American Express, Money
Order and Checks. Sorry, no C.O.D. orders.
Prices:
We strive to keep our
prices as low as possible. However, due to unexpected increases, our published
prices are subject to change without notice. All prices are in U.S. dollars.
Sales Tax:
Will be added to the
invoice for companies in Minnesota and Iowa unless a Tax Exempt Certificate is
provided. For all other customers, the customer assumes full responsibility for
applicable use taxes.
Delivery:
Orders
of color custom products and of concrete products must be prepaid before they
will be shipped. Items shipped directly from the manufacturer by common carrier
will be delivered to your site address.
Freight
Charges:
For orders from
Municipalities, Government Agencies, School Systems and Businesses, freight will
be prepaid and added to the invoice in accordance with Rocky Mountain ParkScapes
standard freight rate chart. For orders that are to be prepaid, please contact
us for a firm freight quote before sending your prepaid order. Products are
shipped unassembled to keep shipping costs at a minimum.
Weights:
Shown as approximate
and include packing materials.
Damage/Shortage
Claims:
All claims for concealed
loss or damage to
product should be reported immediately to us. All claims for product damage and
shortage via common carrier must be promptly made by consignee (customer) direct
to Rocky Mountain ParkScapes. When reporting damage, be sure to hold all
containers and packing materials for inspection (claims should be filed within
15 days of receipt of shipment).
Cancellations:
Only accepted with
approval of Rocky Mountain ParkScapes.
Returns:
No merchandise is to
be returned without first obtaining written authorization from Rocky Mountain
ParkScapes. Please advise of invoice number, invoice date, and reason for your
return. Any authorized merchandise must be carefully packed and in saleable
condition to be accepted for return. A 50% re-stocking charge applies on all
returned merchandise when error is not the fault of Rocky Mountain ParkScapes.
All returned merchandise must be shipped insured and freight prepaid.
Refunds:
If you are eligible
for a refund, we will credit your account, credit your credit card, or send you
a refund within 21 days of the settlement date.
Specifications/Warranty:
Consult Rocky
Mountain ParkScapes for a written copy of our limited warranty and detailed
specification sheets on our product line. We have a policy of continuous
product improvement and reserve the right to discontinue or change
specifications without written notice.
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